Refund policy

All Orders Except for Framed Artwork
Currently, all of our orders (with the exception of framed artwork, see below) are fulfilled via Printify. Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

However, in case of a damaged product or a manufacturing error, Printify offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team as soon as possible using the contact form or by emailing info@destinationlifeandhome.com and provide a clear photo showing the issue.

If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes. Please note that Printify and Destination Life & Home will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color.

To start a return, you can contact us at info@destinationlifeandhome.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Framed Artwork 
If you purchased framed artwork, your order will be fulfilled via Printful. In case an item was damaged or mislabeled and accidentally went through their quality control, or was damaged during shipment, Printful takes full responsibility and will provide a free replacement. Please reach out to Destination Life & Home via the contact form or by emailing info@destinationlifeandhome.com with a detailed description and quality photos where we can see the issue. Please do so within 30 days after the item was received.

Printful only offers refunds for damaged or mislabeled products, not for buyer's remorse. If the return is requested for buyer's remorse, we regretfully will not be able to issue the refund. We also cannot issue a refund in the case of a wrong size or color being ordered.